Contact Us

We welcome customer questions before and after purchase. Marine Dana is operated by Tracydesign LLC. For the fastest support, please contact us using the details below.

Email: support@marinedana.com
Phone / WhatsApp: +44 7784815342
Support Hours: Monday to Friday, 9:00 AM - 6:00 PM GMT+8

Website: https://marinedana.com

Business Mailing Address (Tracydesign LLC):
1021 E Lincolnway, Cheyenne, WY 82001, United States

US Warehouse Partner:
4577 Maywood Ave, Vernon, CA 90058, United States

Before contacting us about product fit

If you are comparing bathroom safety aids, start with the Marine Dana All-in-One Toilet Safety System, the Product Fit, Installation, Shipping and Returns FAQ, and the Toilet Safety System Buying Guide. These pages answer common questions about elongated toilet fit, support arms, non-electric bidet washing, shipping, returns, and installation considerations.

If you have questions about your order, shipping, returns, or product use, please include your order number when contacting us so we can assist you more quickly.

Operations and fulfillment

Our day-to-day operations team is based in China and can be reached at support@marinedana.com during the support hours above. All products sold on this website ship from U.S. warehouses. Our U.S. warehouse partner at 4577 Maywood Ave, Vernon, CA 90058, United States accepts authorized returns for all products. Please contact support@marinedana.com before returning an item and review our Return & Refund Policy.